Education
University of Washington | Seattle, WA
Bachelor of Science, Human Centered Design and Engineering (HCDE)
Skills
Research: User Interviews, Usability Testing, Competitive Analysis, Surveys, and Data Analysis
Tools: Adobe XD, Sketch, Figma, Illustrator, Qualtrics, and HTML/CSS
Experience
Design Researcher | May 2022 - November 2022
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Collaborated closely with product managers, designers, and developers to organize research and presented findings and recommendations to stakeholders, influencing product roadmap.
UX Researcher | June 2021 - December 2021
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Conducted qualitative and quantitative user research studies, including usability testing, in-depth interviews, and surveys to understand user needs, preferences, and behaviors.
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Drove end-to-end research which involved study design, recruiting, moderating, analysis, reporting, and communicating with a variety of stakeholders.
User Research Associate | February 2020 - February 2021
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Assisted in planning and conducting user research studies, including usability testing sessions and playtests for a variety of products at different phases of development.
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Conducted competitive analysis and literature reviews to provide contextual insights, identify industry trends, and promote best practices.
Research Assistant | February 2019 - August 2019
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Recruited participants and scheduled research sessions, conducted research experiments under the guidance of senior user researchers, and assisted with data visualizations.
Research Assistant | July 2018 - September 2018
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Analyzed data from user interviews, surveys, and design sessions by using thematic and statistical analysis. I converted them into findings that enhanced the digital badge system created for teens working at the Pacific Science Center.
Student UX Designer/Researcher | January 2018 - June 2018
Winner of UW HCDE Capstone's "Best in Show" Award
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My team redesigned Amazon’s process maps into a digital support system that minimized non-productive time, improved the work efficiency, and simplified the user experience.
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We conducted user interviews, designed personas, developed an information architecture, sketched prototypes, moderated usability tests, and presented our high-fidelity mockup.
Consumer Experience Intern | June 2017 - September 2017
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Conducted competitive analysis on mobile health apps, transcribed and analyzed user interviews, designed personas, and helped lead design workshops for fellow employees.
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Created the first iteration of the consumer experience toolkit deck to help integrate design thinking practices throughout the company and to improve the usage of these methods.